Terms and conditions

Last updated: 14 November 2026

1. About these terms

These terms are an agreement between you and Vidya, which runs Phases of Vidya (“we”, “us”, “our”). They apply when you use our website at https://www.phasesofvidya.com, download the free book, or book a call or session. By doing any of these, you agree to these terms and to our privacy policy. If you don't agree, please don't use the service.

2. What sessions are, and what they are not

Sessions are one-to-one guidance conversations with Vidya that draw on well-researched ideas from psychology, to help you understand patterns like overthinking, people-pleasing and guilt, and to try small, practical changes.

Vidya is not a licensed psychologist, psychiatrist, therapist, counsellor or medical practitioner. Sessions are not therapy, counselling, psychological assessment, diagnosis, treatment or medical advice, and they are not a substitute for care from a qualified professional. If you're seeing a doctor or therapist, please keep following their advice, and talk to them before making changes to any treatment.

You remain responsible for your own choices and actions. We can't promise any particular result from a session.

3. Not for emergencies

Sessions are not a crisis or emergency service, and our messages are not monitored around the clock. If you're in danger or thinking about harming yourself, call 112, or Tele-MANAS on 14416 or 1-800-891-4416 (free, 24x7). If during a session we believe you may be at serious risk, we may pause the session, share crisis resources, and contact emergency services as described in our privacy policy.

4. Who can use the service

You must be at least 18 years old to book a session. When you book, please give accurate information, including a working email address and WhatsApp number, so we can reach you.

5. Booking and payment

• You book through our booking page, which is run by Cal ID, and pay through Razorpay at the time of booking.
• Prices are in Indian rupees and are shown on our sessions page. They include any applicable taxes.
• Your booking is confirmed when your payment succeeds. You'll receive a confirmation by email and, where you've given your number, on WhatsApp.
• We may change our prices, but a change never affects a session you've already paid for.
• The hello call is free and doesn't require payment.

6. The three-session series

The series includes three 50-minute sessions and WhatsApp check-ins between them. Please use all three sessions within 90 days of your first session. If you need more time, just ask us before the 90 days are up, and we'll work something out. Refunds for unused sessions are explained in our cancellation and refund policy.

7. Rescheduling, cancellations and refunds

You can reschedule for free up to 12 hours before your session, and cancel up to 24 hours before for a full refund. Our cancellation and refund policy forms part of these terms and has the full details, including what happens if you miss a session or if we have to cancel.

8. Joining a session

• Sessions take place on Google Meet, or by phone if we agree that in advance. The link is sent to you after booking.
• Please join on time, from a private place where you can talk freely. If you join late, the session still ends at its scheduled time.
• If you haven't joined within 15 minutes of the start time and haven't told us you're running late, the session counts as a missed session.
• If a technical problem on our side affects your session, we'll offer you a new time or extend the session, or refund you if you prefer.

9. No recording

We don't record sessions. Please don't record a session, or share recordings or screenshots of it, without our written permission.

10. Confidentiality

We keep what you share in sessions confidential and never use it in content, as explained in our privacy policy. The only exceptions are where the law requires disclosure, or where we believe someone's life is in immediate danger.

11. Respect both ways

We'll always treat you with respect, and we ask the same of you. We may end a session, or decline future bookings, if a conversation becomes abusive, threatening or unsafe. If we end a session early for this reason, it counts as used.

12. The free book and our content

The books Har Phase Mein Kaafi and Enough in Every Phase, our guides, illustrations and other content are owned by us and protected by copyright.

• You may read, print and share the free PDF with anyone, for free, as long as you don't change it, remove the author's name, or sell it.
• You may quote short passages with credit to Vidya (@phasesofvidya).
• Any other use, including republishing, translating or using our content commercially, needs our written permission.

The book and guides are for general information and self-help. They are not professional advice.

13. Other services we use

Booking (Cal ID), payments (Razorpay), video calls (Google Meet) and messaging (WhatsApp) are provided by third parties, and their own terms also apply when you use them. We're not responsible for their services, but we'll help if something goes wrong.

14. Disclaimer

We work hard to make our website, book and sessions accurate and useful, but they are provided “as is”. To the extent the law allows, we don't make any promises about specific outcomes, and we're not responsible for decisions you make based on our content.

15. Limitation of liability

To the extent the law allows, our total liability to you for any claim relating to a session is limited to the amount you paid for that session, and for the free book and website, to ₹1,000. We aren't liable for indirect or consequential losses. Nothing in these terms limits any liability that cannot be limited under Indian law, or your rights as a consumer under the Consumer Protection Act, 2019.

16. Changes to these terms

We may update these terms from time to time, and we'll change the date at the top when we do. The terms in force when you book a session apply to that session.

17. Governing law and disputes

These terms are governed by the laws of India. If something goes wrong, please write to us first at hello@phasesofvidya.com; most problems can be solved with a conversation. If a dispute can't be resolved that way, the courts in India will have exclusive jurisdiction, without affecting any right you have to approach a consumer commission.

18. Contact

Business

Phases of Vidya, operated by Vidya

Email

hello@phasesofvidya.com

Phone

+91 78389 10886

Grievance officer

Vidya